Table of Contents

 
 Introduction i
 Contents ii
 Table of Contents iii
 DISK SPACE 1
 My disk is filling. What can I delete? 1
 Converting to FAT32 10
 How many bad blocks are OK on a new hard disk? 12
 How do I clean up a hard disk mess? 13
 What are these TMP files? 16
 How much of my disk is being wasted? 16
 Hard Disks 19
 Connecting two IDE drives 19
 Which disk partitioning is best? 21
 The myth about MTBF 22
 Replace a dying hard disk 23
 WINDOWS 25
 What is Windows? 25
 Do I need Windows XP? 26
 Removing the annoying Startup password 30
 Windows shortcuts for natural keyboard keys 32
 How to do screen dumps from Windows 32
 How do I make Explorer start where I want it to start? 33
 Preventing others from fiddling with your desktop 34
 Should I convert to NTFS? 36
 Can Windows 98 use dual CPU computers? 37
 In Windows XP mine are the only programs in the menu 38
 I hate cAPS LOCK 39
 Deleting references to non-existent devices 40
 What causes random hard disk activity 41
 What are these hidden *.FF files? 42
 How can I stop my print job? 44
 Changing the registered user in Windows 44
 What is 16-bit colour? 46
 What is a Beta version? 47
 How do I remove file associations? 47
 Removing remnants of unwanted programs 48
 Opening the DOS box in the desired folder 49
 Time format in Windows 50
 How do I close all open windows? 50
 More strange hidden files 51
 Illegal Operation: should the police be involved? 51
 How to show full file details in Windows programs 52
 Deleting entries from the Start, Programs menus 53
 How to eliminate a Windows Startup error 54
 Removing names of deleted programs 57
 I have too many programs starting when Windows starts 59
 Drive's content changed: restarting problems 61
 What is the strange folder Mscreate.dir? 62
 How much memory is too much? 63
 How can I utilise my entire RAM? 64
 My scrolling is way too fast 65
 Using Send To option to improve productivity 66
 INTERNET 67
 Am I at risk from hackers on the Internet? 67
 Do I need a firewall? 68
 How do I set up a home page? 74
 Can I transfer Excel names into Outlook Express? 75
 Boosting productivity while browsing 76
 E-Mailing digital photos 78
 Sending mail without others knowing 80
 How do I advise by e-mail that I am away? 81
 What is a good Ping response time? 82
 Office mail privacy and Internet jargon 83
 Using both Netscape Navigator and Internet Explorer 85
 Saving pictures from Netscape 86
 Backing up bookmarks 87
 Using Internet while travelling 88
 How can I stop junk e-mail? 89
 Can I see my mail before downloading it? 90
 How do I find someone on the Internet? 91
 Finding things on the Internet when the address is wrong 92
 How do I change the default mail reader? 94
 MODEMS 94
 Internal and external modems 94
 Is it the modem or the computer that is faulty? 96
 What is the best speed possible from my modem? 97
 BACKUPS and SECURITY 99
 What files do I need to back up? 99
 Transferring your data to a new computer 106
 How to implement a backup strategy 108
 Copying large files onto floppies 110
 How to back up laptops 111
 Creating a ‘rescue’ disk 113
 How to ensure absolute erasure of the hard disk 114
 NETWORKS 116
 Direct Cable Connection 116
 How to speed up a LAN 118
 Network considerations 119
 Determining LAN performance without external tools 120
 Server considerations 120
 Sending messages to and from Windows 98 computers 121
 VIRUSES 123
 Which Virus scanning software is the best? 123
 Viruses and mail 124
 How can I delete mail without opening it? 125
 Do I have a virus or is the computer just behaving strangely? 126
 WORD PROCESSING 129
 Quick removal of line breaks 129
 Fixing a corrupted Word document 130
 How can I sort by Word headings? 131
 How to reduce the size of graphic template files in Word 133
 AutoCorrect features 134
 Deleting references in the Recently Used List 135
 Two caps problems 137
 Counting words in Word 137
 Why can’t I see my inserted picture? 139
 CDs and Writers (Burners) 140
 What brand of CD is the best? 140
 How to create a CD that will automatically run your Web page 142
 How do I add a CD Burner to my computer? 143
 How do I create a CD with a self-running slide show? 144
 GENERAL HARDWARE 146
 Which home computer to buy 146
 How to check on dealers 148
 How big is a 15 inch monitor? 150
 Which type of printer should I purchase? 151
 What causes computer instability? 152
 When is it too hot for a computer? 153
 What is a good printer/fax/scanner? 154
 Cannot boot up from a floppy disk 155
 What does a BIOS do? 156
 Surge suppressors and UPSs 157
 Laptop power via a car battery 158
 Radio interference from the computer 159
 The clock stops 160
 No manual supplied with new computer 161
 Where can I purchase a stable computer? 162
 Assigning drive letters on new disks 164
 Dead mouse? 166
 Erratic mouse 167
 TUTORIALS 168
 Placing a vinyl record collection onto CDs 168
 Improving performance for zero cost 173
 Low cost solutions 178
 How to magnify a part of a screen 179
 Word Tutorials 182
 Selection methods 182
 Formatting information 183
 Moving around a large document 183
 Format Painter 185
 Block editing 186
 Character Spacing 187
 Manual line breaks 188
 Replacing line breaks in imported text 188
 Styles 189
 Automatic headers and footers 191
 Index generation using a concordance file 191
 Word shortcut keys 192
 Creating a Print Current Page icon in Word 194
 Excel ideas 197
 Personalised bank slips 197
 CD Covers 198
 Moving around within Excel 199
 Digital images, scanning and printing 200
 What image file types to use 202
 Digital Cameras and Images 205
 Image loading times 208
 What is the Internet? 211
 How to access the Internet 212
 E-mail 215
 Home pages 215
 Newsgroups 218
 Internet etiquette or 'Netiquette' 219
 Costs 219
 Why the phone line drops out when surfing 220
 Phone line fixes 221
 Modem reasons 221
 Other possible modem fixes 223
 Look at setup strings 223
 Other reasons 224
 REFERENCES 225
 INDEX 227
 About the author 231            

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WINDOWS

     What is Windows?

I have been using a computer for many years and have been asked by my husband, an intelligent but not computer literate person, "What is Windows"? I have not been able to give a good answer. Can you help?

Windows is a graphics based operating environment from Microsoft. Windows 3.1 integrated with DOS (Disk Operating System) while Windows 95 and later incorporates DOS. DOS is the fundamental software that makes it possible for you to use peripheral devices such as a hard disk, keyboard or monitor. It is also responsible for controlling the computer, keeping track of files, loading and running programs such as wordprocessors or games.

One of the main advantages of Windows over DOS is that it provides a graphical user interface (called a GUI) which allows manipulation of objects by using a mouse and clicking on images rather than having to know precise DOS commands and type them in. Learning is much easier. Another advantage is that Windows allows several tasks to be run simultaneously, eg. while downloading files from the Internet you can be working on a spreadsheet and printing a document at the same time

The only real disadvantage of Windows is that it requires much greater computer resources in terms of the processing power of the computer, the amount of memory required to run Windows, and the far larger amount of disk capacity it requires. However with modern computers this is not a problem.

   Do I need Windows XP?

What I would like to know, which I have not been able to find, is: what will Windows XP really do for me and do I really need it? I am running Windows 98.

In my opinion Windows XP is a solid operating system with some worthwhile improvements over Windows 9x. Any new computer that is purchased should definitely have Windows XP. However, if your current operating system is stable you may not need to upgrade.

There is always a lot of discussion about the merits of an operating system and I would like to state that the operating system is not so important to the average user. It is the application programs, such as wordprocessing, e-mail, financial records management, image manipulations, games, etc that are of more value to most users.

Before deciding to purchase the upgrade you must ask yourself what features this upgraded operating system will give you that you do not have now, what facilities that you will lose, and then decide.

I think that few people will really need to upgrade their existing operating system, although many would like to have it just because it is new and seems to offer new features. To answer your question you must ask yourself how much of your time is spent using application programs such a wordprocessor, spreadsheet or game, and how much of your time is spent in using the operating system and the utility programs that come with it. Then ask yourself what new upgrades in Windows XP are essential and if any of your existing programs will fail to run.

Unlike the huge change from Windows 3.1 to Windows 95, this is a smaller but still significant upgrade. There are a number of advantages in Windows XP over Windows 98 some of the more important are listed below. However, I am not convinced that it is worth the $200 or more to upgrade from Windows 98/ME if you have a stable system.

In my opinion the following points are the most important improvements:

  • The main advantage is the improvement in stability over Windows 9x. Windows XP is based on the industrial-strength NT operating system, which became Windows 2000.
  • Many applications will run faster than on Windows 9x.
  • Switching between users who share the one computer is much easier. Each user can keep his own desktop settings.
  • It supports an improved file system, NTFS. This has many advantages over the FAT (File Allocation Table) system such as:
    •  better space utilisation for large disks,
    • automatic compression for individual files or folders
    • offers good security and will prevent other users from viewing the contents of your “My Documents” folder when another user is using Windows Explorer, or even trying to access that folder from DOS
    • can implement disk quotas for individual users and prevent your kids, or other users, from filling the hard disk by copying many CDs onto it.
  • Remote Assistance where another user can log into your computer and take it over in order to diagnose and fix some problems is available.
  • Extensive multimedia support is built in. You can view images as thumbnails from Explorer, load images directly from a digital camera without needing other software. XP can automatically re-size your photos for e-mailing. It also has native support for writing CDs and an updated media player with DVD support.
  • An inbuilt firewall to prevent a human hacker from accessing your computer adds additional security. Note this is not an anti-virus product.
  • Some rollback capability and System Restore options are available. For example, if you have installed incorrect video drivers you can roll back to the prior versions, or if a virus has infected some critical Windows files that cannot be cleaned, such as Kernel32.exe, then this file can be deleted as it will be automatically restored by the operating system.
  • The same Performance analysis program that the NT servers use exists. This will help experienced users to isolate bottlenecks that may cause performance degradation.
  • ClearType font-smoothing technology is built in. This will improve LCD displays as well as improve the CRT display.
  • Built-in support for Zip files is useful.
Some of the main disadvantages are that it needs a lot of resources, some programs and hardware will not run and it needs to be registered.

  • Realistically you should have 128 MB of RAM but 256 would be better if switching between users.
  • You must have well over 1 GB of free disk space for the upgrade, but a realistic minimum should be 2 GB so that you still have some free space left on the hard disk after the upgrade.
  • You should have a moderately fast computer. At the very least a 300 MHz CPU but preferably even faster.
  • In case of problems if you have to re-install Windows XP, all your settings, as well as most of your programs, such as Microsoft Office, and also data will be lost. With prior versions of Windows a re-installation preserved all your settings and data.
  • Windows XP is protected and must be registered otherwise it will cease working after 30 days. Therefore you cannot load the same CD onto two computers. Extensive subsequent hardware changes will force a re-registration.
  • You cannot upgrade from Windows 95 as it must be upgraded from Windows 98 or later adding to the cost as you must use the full, not upgrade, version that costs about $450. However, in most cases the existing hardware is not likely to be adequate to run XP and I suggest that you put that money towards purchasing a new computer with XP preloaded.
  • Although native support for digital cameras initially seems attractive, in practice this will be only of real benefit if you purchase a second-hand digital camera and do not receive the software. If you have an existing camera do not ask XP to be the default software for it. It will disable your existing software and in all probability will not have as many features as the manufacturer’s software. Re-instating the original software will take a moderate amount of skill.
  • Another disadvantage is that some older DOS programs may not run, especially some old DOS games.
  • Some old hardware that you may be using may not be recognised or supported by Windows XP such as flatbed scanners using the parallel port  interface.
  • Safe Mode does not support a serial mouse, only a USB (Universal Serial Bus)  mouse making de-bugging harder if you have a serial mouse.
  • NTFS  partitions or drives cannot be read by Windows 9x if you have a dual-boot system or boot on a Windows 9x floppy.
  • Finally you will have some learning to do as the interface and some programs have moved or are called by a different name. For example, Scandisk cannot be found from the Programs and Accessories menus and there is no reference to it in Help. In XP it is now called Error-checking. To run “Scandisk” click on Start, My Computer, right-click on the drive, Properties, Tools and click Error-checking.
XP Home Edition and XP Pro have the same core and are essentially the same. The main differences between them are that the Pro version has more features. The Home version does not have the following:

  • Cannot support dual processors, that is you can only have one CPU
  • No file or folder encryption facility
  • Cannot restrict access to specified programs or other resources except for the users “My documents” folder
  • No support for many related network features but these are of no real use for the home users, such as centralised administration and roaming profiles. The number of simultaneous users connecting via a LAN is restricted to five. NetBEUI must be manually installed requiring some networking skills.
In most cases these additional extra features will be of no real use to the average home user and there is no need to even consider the XP Pro version.

So finally, should YOU upgrade?

  • If your existing computer is stable, and if none of the above points are important in your case, then there should be no real need to upgrade. There will be virtually no software appearing in the near future that will run on Windows XP and not run on Windows 98. Remember the saying: “If ain’t broke, don’t fix it.”
  • There is no real reason to upgrade from Windows 2000 as Windows 2000 has almost all of XP’s features.
  • If your computer has adequate resources but you are having frequent crashes, then the price of the upgrade may be worthwhile as the operating system core is much more stable.
  • If you are sharing your computer with others and need to keep private documents or wish to limit the disk usage of other users, then you also should consider an upgrade.
However, if anyone is purchasing a new computer, then I would strongly recommend that you specify Windows XP on that computer as this is a solid operating system, and not the older Windows 98 or ME.

One final point: Before starting the upgrade I would recommend that you back up the files that are important to you, just in case. These would include your financial records, wordprocessing documents etc. Although the majority of users will upgrade without problems, some readers have experienced difficulties during the upgrade. See What files do I need to back up? on page 99.

Ø                  Tip:  In Windows XP to logon to a user who is not shown on your logon screen, at the point press and hold Alt + Ctrl down and press the Delete key twice to bring up a screen where you can enter the name such as Administrator.

    Removing the annoying Startup password

I have purchased a Pentium computer for home use with Windows 98 that I use for accessing the Internet and general wordprocessing. All works well except that I am asked to supply a password each time the computer starts. As this is being used only at home and when I just hit Enter or Cancel everything works, I would like to remove this annoying prompt. How can I do this?

This usually appears when the computer is connected to the Internet. To remove the login screen on a Windows 95/98 computer is a two stage process. First right-click on the Network Neighbourhood icon and select Properties. Then select the Primary Network Logon, change it to Windows Logon and click OK. If you are asked to restart the computer say No.

Next open the Control Panel,  click on Passwords, Change Windows Password, and type in the password  you have been using in the Old Password box. Just press Enter if you have none. Leave the New Password and the Confirm Password boxes blank and you will not be prompted again with the login screen after you re-start your computer. (See Figure 11 ) If there is no Change Windows Password visible on your computer then this means that you would have pressed the Escape key to eliminate the password and therefore you are not logged on. When you are next starting the computer press Enter for the password and the Change Password tab will appear.

Note that if you or anyone else in your family has set up User Profiles, the above steps will not stop Windows 9x from prompting you for a name and password, even if there is no password. If several people are sharing a computer and have different tastes then each individual can have his or her wallpaper, icons, sounds, etc by establishing individual profiles and having individual names and passwords. The data and programs remain accessible to all.

Ø                  Tip: To quickly bring up the Find window press the Windows key and F

    Windows shortcuts for natural keyboard keys

What does the Windows key do?

Windows keyboard has one or two keys marked with the Windows logo, known as the WIN key. Many users with Windows do not make much use of the extra key(s).

These keys can be used for shortcuts such as:
· Pressing the Windows key and E will launch Explorer
· Windows + F will launch the Find File program
· Windows + R will open the Run dialogue window
· Windows + M will minimise all open programs
· Shift + Windows + M will undo the minimise all
· Windows + Pause/Break will show the System Properties
· Windows + L will log off or switch the current user (Windows XP only)

Ø            Tip: You do not need to have extra shortcuts cluttering your screen for Windows Explorer and for Find Files if you have the new keyboard.

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