Q: When using Internet Explorer on my old computer I could move the mouse over a web link and the actual address would show up on the bottom of the screen. When I upgraded, this feature was missing from IE and despite looking under Help, I could not find it.

A. This is most likely caused because you do not have the Status bar visible as the URL is shown there. From IE click on View and ensure that Status Bar is ticked and all will be revealed again.

Q. I have received quite a few email attachments from the US and Canada but I can't read these files because they have a .TMP extension. Do you know of any software programs, downloads or commercially available packages that can, please?

A. Usually the TMP extension is reserved for computer generated files and in most cases temporary files that are deleted after a program or process ends normally. My guess is that these have been sent in error and you should ask the sender what these files should be. Alternatively, the best software to use to open these is Notepad, found under Accessories. This will allow you to view the contents of these attachments. It will probably look like rubbish but the first few bytes might tell you what program (if any) should be used.

Q. I bought a notebook computer and want to transfer my address book from my Windows 98 computer to my notebook.

A. The address book is a .WAB file. (Windows Address Book). In Windows 98 it should be located in C:\Windows\Application Data\ Microsoft\Address Book. In Windows XP it should be in the folder: C:\Documents and Settings \YourName\Application Data\Microsoft\Address Book. Just copy it via a floppy or USB drive to the location in the appropriate folder on the new computer. If the existing .WAB file has a different name you must either move or delete the existing new address book and rename the old to match the new name in order for it to be opened automatically. As this is an important file you should back it up regularly. Consider the consequences if that file is lost or corrupted.

Q. If I send a message to someone in Outlook Express, a copy of the message (Cc) to someone else and further copies to a number of other recipients sent as Bcc, how can I later on collate the names?

A. In order to view the BCC list of recipients that you have sent a message to, you must open the message from the Sent Items mailbox and click on File, Properties and then click on Details and you will see the CC and the BCC list.