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Q: What is the easiest way to import Microsoft Outlook (under Windows XP) .PST files into Windows Mail under Vista.
A: This is easily done by using the File, Import function from Vista Mail as it can import your mail and contacts directly from the PST file. All you need to know is the location of the Outlook.PST file and Vista will do the rest. Windows Mail can also directly import the Outlook Express address book for users who have Outlook Express. The location of the .WAB file needs to be found.
Q: I have started receiving messages that my email has been unable to be delivered, but the emails were not sent by me. The emails in question have my email address in the 'From' location. The addresses to which they have been sent are not in my address book and are totally unknown to me. The messages have no attachments and purport to be a tip off about an unbelievable investment opportunity. For this to happen would a spammer have to breach my security or is it simply a case of them passing off the messages as being from me? I use Outlook Express on my PC which has Windows XP Home edition with Service Pack 2 and automatic security updates are enabled. I have a Zone Alarm 7.00.470.00 firewall, Avast 4.8 virus scanner and use System Mechanic 7 which includes a malware detector and remover.
A: Your security is quite adequate but what has happened is that some spammer has intercepted your e-mail address from somewhere and it is impossible to determine how this came about but it may not be caused by your action. You may have received some notification from a friend who had 100 users in the CC field and the spammer would have taken yours and the other 100 email address to use. It is easy to fake the Return To address and no spammer will use their own e-mail address.
Unfortunately there is not much that you can do apart from deleting these messages. They usually stop after a few days or weeks as they change the From address. Changing your e-mail address is a drastic step to take and use this only as the last resort if you are really being flooded.
Exporting address books
Q: I am using Outlook Express for emails. I would like to make a copy of my address book to transfer to another computer. I have seen in File – Export – Address Book – Microsoft Exchange Personal Address book – Export, where would the file have ended up? I did use this option but nothing happened can you please explain.
A: Your question is a recurring theme as I receive many similar questions at regular intervals. You are on the correct path in using File, Export but you have to select the Text File (Comma Separated Values) option and then you will be asked for a file name and location that you are familiar with. You will have an option to select just the fields that you need as most are not required, such as Home Country nor Business State.
Q: My daughter's computer was set up such that it uses WordPad to open attached documents coming in via email (Outlook Express) as she did not have Microsoft Word installed. This means that some of the formatting in incoming Word documents is lost when opened by WordPad. I have now installed Microsoft Word on her machine (running Windows XP) but can't find a way to change the default program. Can you advise how to change the default such the Outlook Express will use Microsoft Word to open Word documents attached to an incoming email? I have tried to delete the WordPad program but it still seems to be there.
A: You must now associate Word to open the .doc files. In order to re-associate a file type, do the following: