Computer Guide

Unsubscribe is not working

by George Skarbek - 30th September 2008

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Unsubscribe is not working

Q: I am trying to unsubscribe from some newsletters where the indicated procedure says 'Click Here', but nothing happens. In the past, this has worked! Can you please advise what settings may have changed?

A: When you click to unsubscribe you are relying on the integrity of the sender to honour the request. In the situations where this is a genuine company it should work. However, with most senders of spam mail they use a fake address and your request will never reach them. When you click on that link, a message is sent to that organisation and although there may not be any visible activity but in some cases they do immediately acknowledge the receipt of the message by e-mail. This is what may have happened with your last unsubscribe action.

Worse still, by replying they will know that they have a real address and you are likely receive even more junk mail as your e-mail address is now more valuable and can be sold for a higher amount. My suggestion is that unless you are certain that you are dealing with a reputable company, do not click on the unsubscribe link. Instead just add them to the junk filter so that any subsequent mail from them will either go to the junk mailbox or to the deleted items.

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Adding signatures

Q: I have tried and tried and tried to add a signature block to my outgoing emails and cannot do it. I have read all the Help information and followed it to the letter but my MS Outlook will not let me do it. I have gone into Tools-Options-Mail Format-Signatures and clicked on Signatures.  But nothing happens. Also, as I type this I try to click on Include in the header panels and, again, nothing happens.  How do I get Outlook to react and let me do what everyone else seems able to achieve?

A: The signature is added from Tools, Options, Mail Format, Signatures and then click on New then give it a name and enter the text. Typically press Enter to give yourself a space, then Regards comma and on the new line add your name and optionally a phone number etc. and click on OK. Then make sure that the name of the signature is selected for new messages and optionally for replies at the bottom of the Mail Format tab. Also check at top of this box if "Use MS Word 2003 to edit email messages”

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Multiple mail on multiple computers

Q: I have a small home network (3 computers running Windows Vista, XP & '98) and use Outlook Express 6.0 for email. At present, all incoming and outgoing mail (3 separate accounts) is handled by one of the networked computers (primary). I would like to have all 3 networked computers to be able to send and read all emails for all accounts. How can I do this? I have tried copying the email store folder of the primary computer to other locations and directed the secondary computers email store location to these locations. This allows the secondary computers to view all emails as they existed at the time of the copy. But if the secondary computers create emails or move them between folders this information cannot get back to the primary database. Obviously, setting all 3 computer email store locations to the same address, does not work either. Is there an easy way to allow all computers to view all mail, including that created by the secondary machines?

A: I am not aware of how this can be done without using MS Exchange Server. However, there may be a partial work around that may possibly be acceptable for you but it is not elegant. Have one account on each of the three computers and in the mail setups ensure that you tick to leave mail on the server. In this manner when a computer reads mail on Account 1 it will still leave the mail on the server so that another computer reading mail on Account 1 will still see the mail. When sending mail, use the BCC (Blind Carbon Copy) to send mail to the two other accounts so that all can see what was sent.

However, there is a catch. By leaving all mail on the servers, the mailboxes will eventually fill especially if you receive many images or music files. This means that you will need to monitor the space left in the mailboxes at regular intervals and clear them manually via the browser using the facility provided by your ISP.

 

To look at the e-book in PDF format, Computer Guide, based on these columns click here